![]() I have tried uninstalling and reinstalling it, but the error remains. The app is up to date, version 13.1.4, build 63290210. This is the reason that I don't believe this is a local network issue. I can replicate the errors on iOS and the success on Android and Windows again and again and again. I say that this happens specifically with the iOS controllers because the Windows 10 app and the Android app both work without fail when opening/closing/opening the app. To fix, I need to force close the app, disconnect and reconnect wifi on the iphone, reopen the app and everything will work fine until the next time I either switch to another app or the screen goes to sleep. If I then open another app and return to the Sonos app, it will freeze and cannot connect to the system. Opening the app and beginning music will work occasionally. I've narrowed down that my troubles are specifically down to the iOS app. What did you all do to fix your system? How do you live with the Sonos app being so unreliable in its connection to the system? I love how the system sounds and how it works (when it works), but this app is driving me out of my mind.ĮDIT: So after much more troubleshooting, including numerous channel changes, more restarts, switching off Private address in iOS wifi settings, etc. I know this issue happens a lot, as I feel like I've read just about every troubleshooting thread online. In the initial call they said everything actually looks fine on their end. ![]() I'm yet to contact support for a second time to see if they have any further fixes. ![]() I did this, it woked fine for 30 minutes, then back to the same). Things I've tried:* Complete system on wifi vs Beam wired by ethernet and One SL's on wifi.* Numerous resets of the modem router and the speakers* Setting static IP addresses for the speakers* Creating port-forwarding rules for the speakers on my modem router to bypass the firewall* Turning off band-steering on the modem* Setting non-competing wireless channels for the router and for the Sonos system.* Uninstalling and reinstalling the Sonos app* Submitting diagnostics and chatting with Sonos support (which suggested the wireless channel change for the Sonos. ![]() Let's fix it" error message? My current setup is Beam and 2 x One SL's, controller app on an iPhone 12 Pro and iPad Pro 2020, as well as a partner using an Android phone. Will the app find my system, or will I see the dreaded "Unable to connect to Sonos. Opening the app is always a flip of the coin. I honestly feel like I'm at wits end with the Sonos app. ![]()
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